Hot Water The Basin
Hot Water in The Basin 3154, handled by licensed plumbers with a fixed price before we start, 24 hours a day.
- Licensed & insured
- Fixed upfront prices
- 24/7, no call centre
What's usually behind it in The Basin
We see a lot of 15 to 20 year old gas storage tanks in The Basin reaching the end of their life, often with corroded relief valves.
No hot water usually means a failed thermostat, pilot, element or valve, and sometimes a tank that has reached the end of its life. We carry common parts in the van and stock popular replacement units so you're not waiting days. For The Basin customers, that usually means same-day service.
Most The Basin homes are post-war and 1970s brick veneer on decent-sized blocks, which means long sewer runs and plenty of tree roots.
When to call
- No hot water, or it runs out quickly
- Water that is lukewarm or too hot
- Water leaking from the base of the tank
- A pilot light that won't stay lit
- Rusty or discoloured hot water
Hot Water work we do in The Basin
- Gas storage systems
- Electric storage systems
- Continuous-flow (instantaneous)
- Heat pump systems
- Tempering and relief valves
- Thermostat and element replacement
- Same-day replacements
- Old unit removal
How a The Basin job runs
Diagnose
We test the system and tell you whether it's a repair or a replacement.
Quote
You get a fixed price with the options laid out, including running cost differences.
Install or repair
Repairs are usually done on the spot. Replacements are often same day.
Compliance
We issue a compliance certificate and register the warranty for new units.
Around The Basin
We cover every street in The Basin 3154, and we're often working in neighbouring Mount Dandenong, Ferny Creek and Kilsyth South.
The Basin is in the City of Knox, about 32 km east of the CBD, in Melbourne's eastern suburbs.
- Postcode
- 3154
- Council
- City of Knox
- Housing
- Post-war brick veneer homes on bigger blocks
- Area
- Eastern Suburbs
Other services in The Basin
Hot Water in The Basin: common questions
Repair or replace?
If a unit is under about 8 to 10 years old and the tank isn't leaking, a repair is usually worth it. We'll tell you straight.
Can you replace my hot water today?
Often, yes. We keep common gas and electric units in stock for The Basin jobs.
Which system is cheapest to run?
It depends on household size and your energy tariffs. Heat pumps and continuous flow are often cheaper to run than older storage tanks.
Do you take the old unit away?
Yes, removal and disposal of the old unit is included in replacement quotes.